Policies
This Privacy Policy describes how Synergy Hitech Agro and its affiliates (collectively Synergy Hitech Agro, we, our, us) collect, use, share, protect or otherwise process your personal information through Synergy Hitech Agro website https://www.stnshops.com. While you may be able to browse certain sections of the Platform without registering with us, however, please note we do not offer any product/service under this Platform outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Information Collection
We collect personal information, such as your name, mobile number, and email address, solely for the purpose of processing payments and issuing payment receipts. We do not share this information with third parties. We retain this information as necessary to resolve disputes, provide customer support, internal research and troubleshoot problems as permitted by law. We may use your contact information to send you offers based on your previous orders or preferences and your interests. If you receive an e-mail, a call from a person/association claiming to be from Synergy Hitech Agro seeking sensitive personal information like debit/credit card PIN, netbanking or mobile banking password, we request you to never provide such information. We at Synergy Hitech Agro or our affiliate logistics partner do not at any time connect with you requesting for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Information Usage
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information.
Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website. Cookies are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site
Information Sharing
We may share your personal information internally within Synergy Hitech Agro Group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal information to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Links to Other Sites
Our Platform links to other websites that may collect personal information about you. Synergy Hitech Agro is not responsible for the privacy practices or the content of those linked websites
Security Precautions policy
To protect your personal information from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures, in line with international standards ISO/IEC 27001:2013 which is recognised as one of the highest information security standards. we offer the use of a secure server. The transmission of information is not completely secure for reasons beyond our control. We adopt industry standard security measures and keep updating our systems from time to time to protect your personal information against any hacking or virus dissemination. However, by using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Consent at platform visit
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention Withdrawal of consent for processing personal information in your subject line of your communication. We will verify such requests before acting on our request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to Privacy Policy at Platform
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.
Contact in case of Grievance to Officer
+91 76668 2554
Contact us
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to info@synergyhitechagro.com Phone: +91 76668 2554 Time: Monday–Saturday (10:00AM - 6:00PM).
In case of any Queries
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above
Customer service / help desk contact numbers
766682554
Customer Registration Process and Guidelines
Name of Consumer
Consumer Address and Pin code
Mobile Number
Email Id
Consumer Need to feel this basic details.
Product / Service Description
Jaggery 400 gms
Price / Cost
Rs 99 per unit
Cancellation / Refund Policy
In case the consumer Cancels the order, the amount will be refunded back within 4 working days The consumer will have to provide Bank details where amount will be Credited. There is no cash refund policies.
Terms and Condition
The consumer must fill in basic details. we will provide the service provider basis pin code and communicate back the charges for the courier and the delivery period. post acceptance from consumer the payment must be done and the product will be dispatched , details provided to consumer.